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Art of Coaching
Module 1

The Art of Coaching pathway empowers your team to build stronger client relationships, deliver more engaging sessions and increase retention, across all your clubs.

Professionalise your coaching teams with proven behavioural tools

Art of Coaching - Module 1

Art of Coaching | GoXPro x FTI

L1 – Communication fundamentals

Build confident, impactful communicators across your coaching team

This module lays the foundation for effective, consistent coaching communication. Your staff will gain the practical tools to engage clients from day one and deliver sessions that are clear, motivating, and results-driven.

Key learning outcomes:

  • Master the principles of coaching communication
  • Use DISC profiling to tailor your approach to different client types
  • Apply a structured cueing system to improve instruction and performance

Business impact:

  • Improve coach confidence and client connection
  • Standardise quality communication across your sites
  • Reduce client drop-off with better session delivery

L2 – Mental skills & advanced communication

Equip your coaches to lead with empathy and emotional intelligence

This module goes beyond instruction—giving your coaches the psychological tools to support behaviour change, build trust, and navigate member challenges.

Key learning outcomes:

  • Techniques for building client resilience and managing emotional triggers
  • Emotional intelligence tools to strengthen coach-member relationships
  • Advanced communication strategies that drive motivation and long-term engagement

Business impact:

  • Boost member adherence and goal completion
  • Increase retention through deeper personal connection
  • Develop leaders within your coaching team

Who is this module for?

  • Club operators standardising communication and client care across locations
  • Fitness managers focused on improving coach impact and client retention
  • Multi-site teams onboarding coaches with strong interpersonal foundations
  • Fitness managers aiming to unify communication standards across locations

Ready to upskill your team?

Contact us for a tailored quote.

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Internationally recognised certifications
All training pathways are mapped to international standards and recognised by leading education bodies.
Participants receive digital credentials and certificates of achievement upon completion.

Let’s talk about scaling your education strategy

A strategic investment in your coaching workforce
  • Coach and learn on the same platform for faster, easier real-world application
  • Attract and retain top talent with a clear development plan

  • Deliver consistent client experiences across all locations

  • Position your brand as a leader in coaching excellence

  • Reduce injury risks and boost client satisfaction

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Which best describes you?:

STEP 3/3

Selfie Corner functionality in the client app

Duration: 4.5 min

Discover how your clients can build instagramable moments using the Selfie Corner feature in their client app.

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Why your clients will thank you for choosing GoXPro.

QUIZ

Master your skills: Take the test!

Duration: 2 min

Discover how to use a client pre-exercise screening questionnaire with your client. Learn the significance of each question to enhance your training approach and, ultimately, your client's results.

Module 5 - Assessments

Pre-screening questionnaires, movement screens, and biomechanics assessments.

STEP 1/3

Pre-exercise screening questionnaire & goal setting

Duration: 6.5 min

Discover how to use a client pre-exercise screening questionnaire with your client. Learn the significance of each question to enhance your training approach and, ultimately, your client's results.

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STEP 2/3

Static postural evaluation

Duration: 7 min

Learn to conduct a static postural assessment using GoXPro. Gain the skills to identify postural imbalances and tailor your training programs more effectively. Mastering the client assessment process is key to converting members onto Personal Training, and for PT client retention. 

STEP 3/3

Single leg squat test

Duration: 6 min

Learn how to perform a single leg squat movement screening to identify and correct lower limb muscle imbalances, which will vastly help with enhancing your client's training program.

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